Real testimonials and comments from real people we work with every day
We work with some amazing people. Here are just a few things some of our customers or partners had to say – not just about our Vision platform but also about our ethos of partnership.
Easy and intuitive way to manage
As a 24/7 Contact Centre that requires user friendly, stable and secure platforms for our agents we have been thoroughly impressed with the Vision platform from Sapio Systems.
Having an easy and intuitive way to manage calls has helped us offer an excellent service to our clients and their customers.
The integration process was quick and simple and backed up with robust training. With strong ongoing support, we have found the team at Sapio Systems to be partnership-focused, fast responding and genuinely interested in ensuring our business succeeds.
Josephine Patterson
Client Services Director – Mango Direct Marketing (Call Centre Services)
We knew we were in safe hands
We had no more than 8 weeks to launch when ShopOnTV and ITV agreed to a partnership. This included sourcing a TV studio, staff, customer service team and ERP platform to hit a launch date of 1st December, 2023.
When we picked the Vision platform, we knew we were in safe hands. The Sapio Systems team were not phased by our short launch timescale, and our launch on ITV1 was seamless.
The Sapio team have years of experience in the TV Shopping industry, so all of the quirks and niches that are required for such a business are real everyday things for them. The Vision platform continues to evolve, and we watch our sales grow each month as we continue to take advantage of these new features.
Rob Locke
Head of Television – ShopOnTV
Fast and reliable integration
When the Sapio Systems team partnered with Acquired.com to integrate our payment gateway into their ERP platform, we were very impressed with the speed and detail of their commercials team along with the fast and reliable integration performed by their development team.
In fact, we went from initial ‘hello’ to the first live successful payment transactions within 30 days – which beat all records at our end! Their team are superb at communication with our own support team, ensuring thousands of payments flow each day through both systems without problem.
Justin Hanna
Head of UK Sales – Acquired.com (2021-2024)
